February 18, 2025

70+ Use Cases To Start Using Copilot, ChatGPT, Gemini, and Other GenAI Tools Now

AI-powered tools like Copilot, ChatGPT, and Gemini are reshaping multifamily and affordable housing operations at every level. While leasing and resident services teams have embraced AI for routine tasks, the biggest efficiency gains are happening at every level—in property management, asset management, capital markets, investor relations, construction, development, finance, and corporate leadership.

From portfolio performance tracking to financial modeling, capital planning, investor reporting, and maintenance automation, AI is eliminating busywork and surfacing insights faster.

This guide explores 90+ high-impact, start-now AI use cases across:

  1. Property Management & Maintenance

  2. Asset Management

  3. Capital Markets & Investment

  4. Investor Relations

  5. Construction & Preservation

  6. Development & Acquisitions

  7. Finance & Accounting

  8. Marketing & Communications

  9. Executive Leadership & Strategy

Before diving in, let’s cover the basics of AI Prompting:

How to Get Better AI Outputs: Prompting 101

To maximize AI’s potential, structure your prompts using these best practices:

Be Specific → Instead of “Summarize this report,” try: “Summarize the key financial trends in this Q4 asset performance report for investors.”

Give Context → Example: “Draft a LinkedIn post for a multifamily executive discussing how rising interest rates are affecting refinancing strategies.”

Define the Output → Need a table, bullet points, or a full email draft? Ask for it explicitly.

Refine & Iterate → If the AI’s first response isn’t quite right, tweak your prompt and try again.

AI Use Cases in Multifamily & Affordable Housing

Below are 70+ common use cases that anyone can start executing today in their preferred GenAI tool of choice. One quick note: please be sure you consult your organization's AI policy before adopting these (or other) use cases!

Without further ado:

Property Management & Maintenance

  1. Automate weekly & monthly reports for leadership

  2. Generate AI-powered maintenance logs for trend analysis

  3. Identify recurring service requests to prevent major repairs

  4. Summarize resident satisfaction surveys into actionable insights

  5. Create AI-generated leasing performance reports

  6. Automate turnover cost analysis for asset managers

  7. Track seasonal patterns in maintenance requests

  8. Summarize resident complaints and identify common themes

  9. Automate vendor pricing comparisons for service contracts

  10. Predict HVAC failures based on past maintenance data

Asset Management

  1. Summarize portfolio performance reports into executive briefs

  2. Analyze NOI trends across properties

  3. Identify underperforming assets and flag repositioning opportunities

  4. Generate quarterly investor updates with AI-driven insights

  5. Automate rent roll analysis to track market trends

  6. Compare operating expenses across similar properties

  7. Draft property disposition memos with AI-generated market insights

  8. Create AI-powered dashboards summarizing key asset KPIs

  9. Extract actionable insights from property management reports

  10. Automate debt service coverage ratio (DSCR) tracking

Capital Markets & Investment

  1. Draft investment memos for acquisitions

  2. Summarize market research reports for deal teams

  3. Automate cash flow projections for underwriting

  4. Compare financing options based on historical data

  5. Analyze risk factors for potential acquisitions

  6. Generate customized investor decks & reporting with AI

  7. Automate loan covenant compliance tracking

  8. Identify refinancing opportunities in the portfolio

  9. Draft equity raise emails for potential investors

  10. Use AI to generate fundraising call scripts

Investor Relations

  1. Automate quarterly investor updates with AI-generated summaries

  2. Generate personalized investor reports based on portfolio performance

  3. Draft letters to investors explaining market conditions

  4. Summarize investment fund performance for LPs

  5. Automate FAQ responses for investor inquiries

  6. Generate talking points for investor meetings

  7. Analyze investor sentiment based on past communications

  8. Draft thank-you notes to investors after fundraising events

  9. Summarize SEC and regulatory updates for investor compliance

  10. Generate customized investment summaries for prospective LPs

Construction & Preservation

  1. Generate project timelines from construction plans

  2. Summarize RFP responses for contractor selection

  3. Automate bid comparison reports for development projects

  4. Create AI-powered construction progress reports

  5. Identify cost overruns before they escalate

Development & Acquisitions

  1. Summarize market feasibility studies

  2. Identify land acquisition opportunities based on AI-driven analysis

  3. Generate LOI drafts for new acquisitions

  4. Automate pro forma modeling for development projects

  5. Summarize zoning regulations for potential development sites

Finance & Accounting

  1. Automate monthly financial statement analysis

  2. Identify cost-saving opportunities in the P&L

  3. Draft audit response letters for lenders

  4. Generate variance reports for leadership meetings

  5. Summarize tax regulation changes affecting properties

Marketing & Communications

  1. Draft press releases for new investments

  2. Generate social media posts on industry trends, PR, news, and more

  3. Automate content calendars for blogs

  4. Summarize media coverage reports for leadership

  5. Draft Q&A responses for investor calls

Executive Leadership & Strategy

  1. Summarize board meeting minutes with action items

  2. Identify strategic growth opportunities using AI analysis

  3. Automate competitor benchmarking reports

  4. Draft corporate strategy updates for leadership

  5. Summarize federal policy updates affecting housing

  6. Generate CEO-level talking points for investor presentations

  7. Automate succession planning reports

  8. Create AI-generated scenario planning models

  9. Analyze ESG and sustainability data for corporate reporting

  10. Generate year-end reports summarizing overall company performance

AI is not replacing humans - it’s eliminating tedious work, automating insights, and helping teams move faster, together. Whether you're in property management, asset management, finance, capital markets, investor relations, construction, or development, AI can help you work smarter and stay ahead of the curve.

What are your favorite use cases? Let us know in the comments!

Join our newsletter

Sign up to our mailing list below and be the first to know about new updates. Don't worry, we hate spam too.

Join our newsletter

Sign up to our mailing list below and be the first to know about new updates. Don't worry, we hate spam too.

Join our newsletter

Sign up to our mailing list below and be the first to know about new updates. Don't worry, we hate spam too.

Join our newsletter

Sign up to our mailing list below and be the first to know about new updates. Don't worry, we hate spam too.

Join our newsletter

Sign up to our mailing list below and be the first to know about new updates. Don't worry, we hate spam too.