February 18, 2025
70+ Use Cases To Start Using Copilot, ChatGPT, Gemini, and Other GenAI Tools Now
AI-powered tools like Copilot, ChatGPT, and Gemini are reshaping multifamily and affordable housing operations at every level. While leasing and resident services teams have embraced AI for routine tasks, the biggest efficiency gains are happening at every level—in property management, asset management, capital markets, investor relations, construction, development, finance, and corporate leadership.
From portfolio performance tracking to financial modeling, capital planning, investor reporting, and maintenance automation, AI is eliminating busywork and surfacing insights faster.
This guide explores 90+ high-impact, start-now AI use cases across:
Property Management & Maintenance
Asset Management
Capital Markets & Investment
Investor Relations
Construction & Preservation
Development & Acquisitions
Finance & Accounting
Marketing & Communications
Executive Leadership & Strategy
Before diving in, let’s cover the basics of AI Prompting:
How to Get Better AI Outputs: Prompting 101
To maximize AI’s potential, structure your prompts using these best practices:
✅ Be Specific → Instead of “Summarize this report,” try: “Summarize the key financial trends in this Q4 asset performance report for investors.”
✅ Give Context → Example: “Draft a LinkedIn post for a multifamily executive discussing how rising interest rates are affecting refinancing strategies.”
✅ Define the Output → Need a table, bullet points, or a full email draft? Ask for it explicitly.
✅ Refine & Iterate → If the AI’s first response isn’t quite right, tweak your prompt and try again.
AI Use Cases in Multifamily & Affordable Housing
Below are 70+ common use cases that anyone can start executing today in their preferred GenAI tool of choice. One quick note: please be sure you consult your organization's AI policy before adopting these (or other) use cases!
Without further ado:
Property Management & Maintenance
Automate weekly & monthly reports for leadership
Generate AI-powered maintenance logs for trend analysis
Identify recurring service requests to prevent major repairs
Summarize resident satisfaction surveys into actionable insights
Create AI-generated leasing performance reports
Automate turnover cost analysis for asset managers
Track seasonal patterns in maintenance requests
Summarize resident complaints and identify common themes
Automate vendor pricing comparisons for service contracts
Predict HVAC failures based on past maintenance data
Asset Management
Summarize portfolio performance reports into executive briefs
Analyze NOI trends across properties
Identify underperforming assets and flag repositioning opportunities
Generate quarterly investor updates with AI-driven insights
Automate rent roll analysis to track market trends
Compare operating expenses across similar properties
Draft property disposition memos with AI-generated market insights
Create AI-powered dashboards summarizing key asset KPIs
Extract actionable insights from property management reports
Automate debt service coverage ratio (DSCR) tracking
Capital Markets & Investment
Draft investment memos for acquisitions
Summarize market research reports for deal teams
Automate cash flow projections for underwriting
Compare financing options based on historical data
Analyze risk factors for potential acquisitions
Generate customized investor decks & reporting with AI
Automate loan covenant compliance tracking
Identify refinancing opportunities in the portfolio
Draft equity raise emails for potential investors
Use AI to generate fundraising call scripts
Investor Relations
Automate quarterly investor updates with AI-generated summaries
Generate personalized investor reports based on portfolio performance
Draft letters to investors explaining market conditions
Summarize investment fund performance for LPs
Automate FAQ responses for investor inquiries
Generate talking points for investor meetings
Analyze investor sentiment based on past communications
Draft thank-you notes to investors after fundraising events
Summarize SEC and regulatory updates for investor compliance
Generate customized investment summaries for prospective LPs
Construction & Preservation
Generate project timelines from construction plans
Summarize RFP responses for contractor selection
Automate bid comparison reports for development projects
Create AI-powered construction progress reports
Identify cost overruns before they escalate
Development & Acquisitions
Summarize market feasibility studies
Identify land acquisition opportunities based on AI-driven analysis
Generate LOI drafts for new acquisitions
Automate pro forma modeling for development projects
Summarize zoning regulations for potential development sites
Finance & Accounting
Automate monthly financial statement analysis
Identify cost-saving opportunities in the P&L
Draft audit response letters for lenders
Generate variance reports for leadership meetings
Summarize tax regulation changes affecting properties
Marketing & Communications
Draft press releases for new investments
Generate social media posts on industry trends, PR, news, and more
Automate content calendars for blogs
Summarize media coverage reports for leadership
Draft Q&A responses for investor calls
Executive Leadership & Strategy
Summarize board meeting minutes with action items
Identify strategic growth opportunities using AI analysis
Automate competitor benchmarking reports
Draft corporate strategy updates for leadership
Summarize federal policy updates affecting housing
Generate CEO-level talking points for investor presentations
Automate succession planning reports
Create AI-generated scenario planning models
Analyze ESG and sustainability data for corporate reporting
Generate year-end reports summarizing overall company performance
AI is not replacing humans - it’s eliminating tedious work, automating insights, and helping teams move faster, together. Whether you're in property management, asset management, finance, capital markets, investor relations, construction, or development, AI can help you work smarter and stay ahead of the curve.
What are your favorite use cases? Let us know in the comments!