July 2, 2024
Recap: 2024 CHAM Conference | Embracing AI in Affordable Housing
Our Principal Advisor, Anne Hollander, joined her colleague Jane Loechler for a mind-blowing session at the CHAM Annual Conference last week titled Resistance is Futile: Embracing AI. This topic was presented to affordable housing asset managers and other attendees at the CHAM Conference. If you missed it, no worries—I’ve got you covered.
Here’s a quick overview of what we discussed; a link to download the presentation is below:
Understanding Artificial Intelligence
We jumped into what AI is—and isn’t—and discussed its growing role in asset management. AI is no longer just for tech giants; it’s becoming an essential tool for handling complex data and delivering actionable insights across the housing industry.
Practical Use Cases in Asset Management
From chatbots that assist with document summaries, compliance paperwork, and resident inquiries to automated reporting tools, AI can transform time-consuming tasks into quick, efficient processes. For example, imagine a chatbot that not only answers lease questions but also flags compliance risks or upcoming deadlines. We demo'ed it!
Achieving a 10X Impact with AI
AI isn’t just about automation or technology buzz — it’s about amplifying outcomes. By redesigning tasks and processes with AI, organizations can expect to see tenfold improvements in efficiency, accuracy, or scale. Whether it’s faster maintenance response times or more detailed performance reporting, AI delivers tangible results.
Adopting AI in Asset Management
Whether you’re buying, building, or partnering to implement AI tools, we shared actionable steps to evaluate tools, protect data, and make AI work for your organization. For buyers, focus on outcomes over flashy features. Builders should aim for simple, scalable solutions. Partnerships require a clear strategy for sharing data securely.
What AI Won't - or Shouldn't - Do for Asset Managers
AI can’t solve everything! It’s essential to know where it’s the wrong tool for the job and focus on areas with the highest return on investment. Some tasks still require human judgment and expertise—AI enhances, not replaces, these roles.
📥 Download the Presentation
Want the full details? Download a copy of the presentation here.